Field Service Employee (m/f/d)

Location
Todtnau
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning travel activities
  • Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
  • Preparation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal trainings
  • Telephone and written analysis and clarification of malfunctions on machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in cooperation with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consultation to optimize machine processes

The Suitable Prerequisites Are:

  • Completed Apprenticeship as a Mechatronics Technician, Industrial Mechanic, Toolmaker, or a comparable technical qualification
  • Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and a high level of solution orientation when dealing with technical issues
  • Independent, structured working style and high self-motivation
  • Teamwork and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver’s license class B
  • Sound electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many Good Reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreements, we offer attractive pay and special payments
  • We advise and support you financially with your retirement provision
  • Corporate benefits provide discounts, for example with holiday bookings, fashion, and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and mobile working make it easier to balance career and private life
  • Individual work models in full-time and part-time suit your current phase of life
  • We support the balance of family and career by facilitating the return after parental leave
  • Sabbaticals allow for a professional break
  • With sports events or job bike subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the opportunity to use the company social counseling – whether for support in personal crises and stress situations or to strengthen individual resilience
  • Company parties and events such as summer festivals and Christmas parties strengthen team spirit and ensure plenty of fun
  • Holiday leisure trips for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to advance your career and move up
  • We support you in expanding your language skills through targeted language courses

We look forward to your application!

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