Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your Responsibilities:

  • Preparation and organization of installation assignments including clarifying orders, provision of spare parts and tools, and planning travel activities
  • Execution of installation, commissioning, maintenance, repair, and conversion assignments on machines, facilities, and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal training
  • Telephone and written analysis and resolution of malfunctions in machines, facilities, and molds
  • Recording, processing, and documenting customer inquiries
  • Technical coordination in collaboration with internal specialist departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consultation for optimizing machine processes

The appropriate requirements are:

  • Completed Apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic or a comparable technical qualification
  • Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution orientation in dealing with technical issues
  • Independent, structured way of working and high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid Class B driver's license
  • Profound electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finance and Security:

  • As a company bound by collective agreements, we offer attractive remuneration and special payments
  • We advise and support you financially with your retirement plan
  • Corporate Benefits provide discounts such as for vacation bookings, fashion, and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and mobile work help balance career and private life
  • Individual work models in full-time and part-time suit your current phase of life
  • We support the balance of family and career by facilitating the return to work after parental leave
  • Sabbaticals allow for a career break
  • With sporting events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets provide the right balance at work
  • Employees have the option to use company social counseling – whether to support personal crisis and stress situations or to strengthen individual resilience
  • Company parties and events such as summer parties and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday programs for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop and advance your career
  • We support you in expanding your language skills through targeted language courses

We look forward to receiving your application!

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