Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your Responsibilities:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning of travel activities
  • Carrying out installation, commissioning, maintenance, repair, and conversion assignments on machines, systems, and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal trainings
  • Telephone and written analysis and resolution of malfunctions in machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Supporting Global Service/Sales with technical expertise
  • Customer and internal consultation to optimize machine processes

The Suitable Requirements are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, toolmaker or a comparable technical qualification
  • Very good German and English language skills, both written and oral; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution orientation when dealing with technical issues
  • Independent, structured working style as well as high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver's license class B
  • Solid electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many Good Reasons for ZAHORANSKY!

Finance and Security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments
  • We advise and support you financially with your retirement provision
  • Corporate Benefits enable discounts such as for vacation bookings, fashion, and furnishings

Work, Family & Personal Health in Balance:

  • Flexible working models and mobile working make balancing career and private life easier
  • Individual working models in full- and part-time suit your current life phase
  • We support the balance of family and career by facilitating the return to work after parental leave
  • Sabbaticals allow for a career break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets provide the right balance at work
  • Employees have the opportunity to use the company’s social counseling – whether for support in personal crisis and stress situations or to enhance individual resilience
  • Company parties and events like summer parties and Christmas parties strengthen team spirit and provide plenty of fun
  • School holiday outings for employees’ children relieve working parents during school vacations and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop and advance your career
  • We support you in expanding your language skills through targeted language courses

We look forward to your application!

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