Your Responsibilities:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning of travel activities
- Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems, and tools
- Creation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal training
- Telephone and written analysis and resolution of malfunctions in machines, systems, and tools
- Recording, processing, and documentation of customer inquiries
- Technical coordination in collaboration with internal specialist departments and external product specialists
- Support of Global Service/Sales through technical expertise
- Customer and internal consulting to optimize machine processes
The suitable qualifications are:
- Completed apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic or a comparable technical qualification
- Very good German and English skills, both written and spoken; knowledge of Spanish or additional languages is advantageous
- Strong customer orientation and high solution orientation when dealing with technical issues
- Independent, structured work method as well as high self-motivation
- Ability to work in a team and strong communication skills
- Proficient in MS Office
- High readiness to travel nationally and internationally (up to 70%)
- Valid driver's license class B
- In-depth electrical engineering knowledge or corresponding authorizations
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and Security:
- As a company bound by collective agreements, we offer attractive compensation and special payments
- We advise and support you financially in your retirement provision
- Corporate benefits provide discounts, for example with holiday bookings, fashion, and furnishings
Career, Family & Personal Health in Balance:
- Flexible work models and mobile working make it easier to balance career and private life
- Individual full-time and part-time work models suit your current phase of life
- We support the balance between family and career by facilitating the return to work after parental leave
- Sabbaticals allow for a career break
- With sporting events or JobRad subsidies, we keep you active
- Ergonomically designed workspaces and fruit baskets ensure the right balance at work
- Employees have the opportunity to use the company's social counseling – whether for support in personal crises and stressful situations or to strengthen individual resilience
- Company parties and events such as summer festivals and Christmas parties strengthen team spirit and provide plenty of fun
- Vacation camps for employees' children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to develop and advance professionally
- We support you in expanding your language skills through targeted language courses
We look forward to receiving your application!
