Your responsibilities:
- Preparation and organization of installation assignments including clarification of orders, provision of spare parts and tools, as well as planning of travel activities
- Execution of installation, commissioning, maintenance, repair, and conversion tasks on machines, systems, and molds
- Creation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal training
- Telephone and written analysis and resolution of malfunctions on machines, systems, and molds
- Recording, processing, and documentation of customer inquiries
- Technical coordination in collaboration with internal departments and external product specialists
- Support of the Global Service/Sales through technical expertise
- Customer and internal consulting for the optimization of machine processes
The suitable requirements are:
- Completed apprenticeship as a mechatronics technician, industrial mechanic, toolmaker or a comparable technical qualification
- Very good knowledge of German and English, both written and spoken; knowledge of Spanish or other languages is an advantage
- Strong customer orientation and a high problem-solving mindset when dealing with technical issues
- Independent, structured work style as well as high self-motivation
- Teamwork and strong communication skills
- Confident handling of MS Office
- High willingness to travel both nationally and internationally (up to 70%)
- Valid driver's license class B
- Solid electrical engineering knowledge or corresponding authorizations
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and Security:
- As a company bound by tariffs, we offer attractive compensation and special payments with a 35-hour work week
- We advise and support you financially with your retirement plan
- Corporate Benefits enable discounts, for example, for holiday bookings, fashion, and furnishings
Career, Family & Personal Health in Harmony:
- Flexible working models and mobile working make it easier to balance career and private life
- Individual working models in full-time and part-time suit your current phase of life
- We support the balance between family and career by facilitating the return to work after parental leave
- Sabbaticals allow for a professional break
- With sports events or JobRad subsidies, we keep you active
- Ergonomically designed workplaces and fruit baskets provide the right balance at work
- Employees have the option to take advantage of the company’s social counseling – whether for support in personal crises and stressful situations or to strengthen individual resilience
- Company parties and events like summer parties and Christmas parties strengthen team spirit and provide plenty of fun
- Holiday camps for employees' children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to further develop your career and advance
- We support you in enhancing your language skills through targeted language courses
We look forward to receiving your application!