Your tasks:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning of travel activities
- Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
- Creation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal training courses
- Telephone and written analysis and clarification of malfunctions in machines, systems, and molds
- Recording, processing, and documentation of customer inquiries
- Technical coordination in collaboration with internal specialist departments and external product specialists
- Support for Global Service/Sales through technical expertise
- Customer and internal consulting for the optimization of machine processes
The suitable prerequisites are:
- Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
- Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
- Strong customer orientation and a high level of solution focus when handling technical issues
- Independent, structured working style and high self-motivation
- Team spirit and strong communication skills
- Proficient handling of MS Office
- High national and international willingness to travel (up to 70%)
- Valid driver's license of class B
- Solid electrical engineering knowledge and/or the appropriate certifications
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and Security:
- As a company bound by collective agreement, we offer attractive compensation and special payments
- We advise and support you financially with your retirement provision
- Corporate Benefits enable discounts, for example, on vacation bookings, fashion, and furnishings
Career, Family & Your Own Health in Balance:
- Flexible work models and mobile working facilitate the balance between career and private life
- Individual work models in full- & part-time suit your current stage of life
- We support the balance of family and career by easing the re-entry after parental leave
- Sabbaticals enable a career break
- We keep you active with sporting events or JobRad subsidies
- Ergonomically designed workplaces and fruit baskets ensure the right balance at work
- Employees have the opportunity to use company social counseling – whether for support in personal crises and stressful situations or to strengthen individual resilience
- Company parties and events such as summer festivals and Christmas parties strengthen team spirit and provide plenty of fun
- Holiday programs for employees' children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to develop your career and advance
- We support you in improving your language skills through targeted language courses
We look forward to your application!