Your tasks:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
- Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
- Creation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal trainings
- Telephone and written analysis and clarification of malfunctions in machines, systems, and molds
- Recording, processing, and documentation of customer inquiries
- Technical coordination in cooperation with internal departments and external product specialists
- Support of Global Service/Sales through technical expertise
- Customer and internal consulting for optimizing machine processes
The appropriate qualifications are:
- Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
- Very good knowledge of German and English in both spoken and written form; knowledge of Spanish or additional languages is an advantage
- Strong customer orientation and high solution focus when dealing with technical issues
- Independent, structured working style as well as high self-motivation
- Team spirit and strong communication skills
- Confident handling of MS Office
- High willingness to travel nationally and internationally (up to 70%)
- Valid Class B driver's license
- Solid electrical engineering knowledge or corresponding authorizations
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and Security:
- As a company bound by collective agreements, we offer attractive compensation and special payments with a 35-hour workweek
- We advise and support you financially in your retirement planning
- Corporate Benefits provide discounts, for example, for holiday bookings, fashion, and furnishings
Career, Family & Personal Health in Balance:
- Flexible working models and mobile working facilitate the balance between career and personal life
- Individual working models in full-time and part-time suit your current stage of life
- We support the balance between family and career by easing the return after parental leave
- Sabbaticals allow a professional break
- With sports events or JobRad subsidies, we keep you active
- Ergonomically designed workplaces and fruit baskets provide the proper balance during work
- Employees have the opportunity to use company social counselling – whether to support them in personal crisis and stressful situations or to strengthen individual resilience
- Company parties and events such as summer parties and Christmas parties strengthen team spirit and provide plenty of fun
- Holiday trips for employees’ children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to develop further professionally and advance your career
- We support you in expanding your language skills through targeted language courses
We look forward to receiving your application!