Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your Responsibilities:

  • Preparation and organization of installation assignments including clarification of orders, provision of spare parts and tools, as well as planning of travel activities
  • Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
  • Preparation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal trainings
  • Telephone and written analysis and resolution of malfunctions on machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in cooperation with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Advice for customers and internal teams on optimizing machine processes

The Suitable Requirements are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic, or a comparable technical qualification
  • Very good proficiency in German and English, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution orientation when dealing with technical issues
  • Independent, structured work style as well as high self-motivation
  • Team spirit and communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid Class B driver's license
  • Sound knowledge of electrical engineering or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct contact with customers

Many Good Reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments
  • We advise and support you financially with your retirement provision
  • Corporate benefits enable discounts, for example on holiday bookings, fashion, and home furnishing

Career, Family & the Balance of Personal Health:

  • Flexible working models and mobile working ease the reconciliation of career and private life
  • Individual working models in full-time and part-time suit your current life phase
  • We support the reconciliation of family and career by facilitating the return to work after parental leave
  • Sabbaticals allow for a professional break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the option to use the company’s social counseling services—whether for support in personal crisis and stress situations or to strengthen individual resilience
  • Company parties and events such as summer parties and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday programs for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to further develop your career and advance
  • We support you in expanding your language skills through targeted language courses

We look forward to receiving your application!

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