Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning travel activities
  • Execution of installation, commissioning, maintenance, repair, and conversion assignments on machines, systems, and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal training courses
  • Telephone and written analysis and troubleshooting of malfunctions on machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting for optimizing machine processes

The appropriate qualifications are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
  • Very good German and English language skills, both oral and written; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution focus in dealing with technical issues
  • Independent, structured work style and high self-motivation
  • Ability to work in a team and strong communication skills
  • Proficient in MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid Class B driving license
  • Solid electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finance and Security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments for a 35-hour workweek
  • We advise and support you financially with your retirement planning
  • Corporate benefits provide discounts, for example on vacation bookings, fashion, and home furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and remote working make it easier to balance career and personal life
  • Individual full- and part-time work arrangements suit your current life phase
  • We support the reconciliation of family and career by facilitating the return to work after parental leave
  • Sabbaticals allow for a professional break
  • We keep you active with sports events or JobRad subsidies
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the option to use company social counseling – whether to support them in personal crises or stressful situations, or to strengthen individual resilience
  • Company parties and events such as summer festivals and Christmas parties strengthen team spirit and provide lots of fun
  • Vacation programs for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop professionally and advance your career
  • We support you in enhancing your language skills through targeted language courses

We look forward to receiving your application!

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