Your tasks:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
- Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
- Creation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal training
- Telephone and written analysis and resolution of malfunctions on machines, systems, and molds
- Recording, processing, and documentation of customer inquiries
- Technical coordination in collaboration with internal departments and external product specialists
- Supporting Global Service/Sales through technical expertise
- Customer and internal consulting for the optimization of machine processes
The appropriate qualifications are:
- Completed apprenticeship as a mechatronics technician, industrial mechanic, toolmaker or a comparable technical qualification
- Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
- Strong customer orientation and high solution orientation when dealing with technical issues
- Independent, structured way of working as well as high self-motivation
- Ability to work in a team and strong communication skills
- Confident handling of MS Office
- High willingness to travel nationally and internationally (up to 70%)
- Valid driver’s license class B
- Comprehensive electrical engineering knowledge or corresponding authorizations
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and security:
- As a company bound by collective agreements, we offer attractive remuneration and special payments with a 35h workweek
- We advise and support you financially with your retirement planning
- Corporate benefits provide discounts, for example on vacation bookings, fashion, and furnishings
Career, Family & Personal Well-being in Balance:
- Flexible work models and mobile working facilitate the balance between career and private life
- Individual work models in full-time & part-time that fit your current life stage
- We support the balance of family and career by facilitating the return to work after parental leave
- Sabbaticals enable a career break
- We keep you active with sporting events or JobRad subsidies
- Ergonomically designed workplaces and fruit baskets provide the right balance at work
- Employees have the option to utilize the company’s social counseling—whether for support in personal crises and stress situations or to strengthen individual resilience
- Company parties and events, such as summer festivals and Christmas parties, strengthen the team spirit and ensure plenty of fun
- Holiday camps for employees' children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to develop professionally and advance
- We support you in enhancing your language skills through targeted language courses
We look forward to receiving your application!