Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your responsibilities:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
  • Execution of assembly, commissioning, maintenance, repair, and modification deployments on machines, systems, and molds
  • Preparation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal training
  • Telephone and written analysis and resolution of malfunctions on machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting to optimize machine processes

The suitable requirements are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, toolmaker or a comparable technical qualification
  • Excellent German and English skills, both verbal and written; knowledge of Spanish or additional languages is an advantage
  • Strong customer orientation and high solution focus in handling technical issues
  • Independent, structured work approach as well as high self-motivation
  • Ability to work in a team and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid Class B driver's license
  • Sound electrical engineering knowledge or corresponding qualifications
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by tariff agreements, we offer attractive remuneration and special payments
  • We advise and support you financially with your retirement provision
  • Corporate Benefits offer discounts, for example on vacation bookings, fashion, and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and mobile working facilitate the balance between career and private life
  • Individual work models in full-time and part-time that suit your current life stage
  • We support the balance of family and career by facilitating the return to work after parental leave
  • Sabbaticals provide for a career break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the opportunity to use the company’s social counseling – whether to support them in personal crises and stressful situations or to strengthen individual resilience
  • Company parties and events such as summer festivals and Christmas parties strengthen team spirit and ensure plenty of fun
  • Holiday trips for employees’ children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop and advance professionally
  • We support you in expanding your language skills through targeted language courses

We look forward to receiving your application!

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