Your responsibilities:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
- Execution of assembly, commissioning, maintenance, repair, and modification deployments on machines, systems, and molds
- Preparation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal training
- Telephone and written analysis and resolution of malfunctions on machines, systems, and molds
- Recording, processing, and documentation of customer inquiries
- Technical coordination in collaboration with internal departments and external product specialists
- Support of Global Service/Sales through technical expertise
- Customer and internal consulting to optimize machine processes
The suitable requirements are:
- Completed apprenticeship as a mechatronics technician, industrial mechanic, toolmaker or a comparable technical qualification
- Excellent German and English skills, both verbal and written; knowledge of Spanish or additional languages is an advantage
- Strong customer orientation and high solution focus in handling technical issues
- Independent, structured work approach as well as high self-motivation
- Ability to work in a team and strong communication skills
- Confident handling of MS Office
- High willingness to travel nationally and internationally (up to 70%)
- Valid Class B driver's license
- Sound electrical engineering knowledge or corresponding qualifications
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and Security:
- As a company bound by tariff agreements, we offer attractive remuneration and special payments
- We advise and support you financially with your retirement provision
- Corporate Benefits offer discounts, for example on vacation bookings, fashion, and furnishings
Career, Family & Personal Health in Harmony:
- Flexible work models and mobile working facilitate the balance between career and private life
- Individual work models in full-time and part-time that suit your current life stage
- We support the balance of family and career by facilitating the return to work after parental leave
- Sabbaticals provide for a career break
- With sports events or JobRad subsidies, we keep you active
- Ergonomically designed workplaces and fruit baskets ensure the right balance at work
- Employees have the opportunity to use the company’s social counseling – whether to support them in personal crises and stressful situations or to strengthen individual resilience
- Company parties and events such as summer festivals and Christmas parties strengthen team spirit and ensure plenty of fun
- Holiday trips for employees’ children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to develop and advance professionally
- We support you in expanding your language skills through targeted language courses
We look forward to receiving your application!