Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as travel planning
  • Implementation of installation, commissioning, maintenance, repair, and conversion assignments on machines, systems and molds
  • Creation of technical documentation, operating instructions and training materials
  • Conducting training for customers as well as internal training sessions
  • Telephone and written analysis and clarification of malfunctions in machines, systems and molds
  • Recording, processing and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consultation to optimize machine processes

The suitable requirements are:

  • Completed Apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic or a comparable technical qualification
  • Very good German and English language skills, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer focus and a high degree of solution orientation when dealing with technical issues
  • Independent, structured way of working as well as high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver's license class B
  • Solid electrical engineering knowledge or corresponding authorizations
  • Confident, friendly and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreements, we offer attractive remuneration and special payments
  • We advise and support you financially in your retirement provision
  • Corporate Benefits enable discounts, for example on vacation bookings, fashion and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible working models and mobile work facilitate the balance between career and private life
  • Individual full-time and part-time work models suit your current phase of life
  • We support the compatibility of family and career by facilitating the return to work after parental leave
  • Sabbaticals allow for a professional break
  • With sporting events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets provide the right balance at work
  • Employees have the opportunity to use the company's social counseling service – whether for support in personal crises and stressful situations or to strengthen individual resilience
  • Company celebrations and events such as summer parties and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday leisure trips for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to advance your career and progress
  • We support you in improving your language skills through targeted language courses

We look forward to receiving your application!

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