Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, and planning of travel activities
  • Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal training
  • Telephone and written analysis and clarification of malfunctions in machines, systems and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal specialist departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting for the optimization of machine processes

The Suitable Qualifications Are:

  • Completed Apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
  • Excellent German and English language skills, both written and spoken; knowledge of Spanish or other languages is advantageous
  • Strong customer orientation and high solution orientation in dealing with technical issues
  • Independent, structured work approach as well as high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driving license of category B
  • Sound knowledge of electrical engineering or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many Good Reasons for ZAHORANSKY!

Finance and Security:

  • As a company bound by collective agreements, we offer attractive remuneration and special payments
  • We advise and support you financially with your retirement provision
  • Corporate Benefits provide discounts, for example in vacation bookings, fashion, and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and mobile working facilitate the balance between career & private life
  • Individual work models in full-time and part-time suit your current stage of life
  • We support the compatibility of family & career by facilitating the return to work after parental leave
  • Sabbaticals provide an opportunity for a career break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets ensure the proper balance at work
  • Employees have the opportunity to use the company's social counseling services – whether for support in personal crises and stressful situations or to enhance individual resilience
  • Corporate parties and events such as summer parties and Christmas celebrations strengthen team spirit and provide loads of fun
  • Holiday camps for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop professionally and advance
  • We support you in expanding your language skills through targeted language courses

We look forward to receiving your application!

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