Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your Responsibilities:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning of travel activities
  • Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, plants, and molds
  • Creation of technical documentation, operating manuals, and training materials
  • Conducting training sessions for customers as well as internal trainings
  • Telephone and written analysis and resolution of malfunctions on machines, plants, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting to optimize machine processes

The Suitable Requirements Are:

  • Completed apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic, or a comparable technical qualification
  • Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and a high degree of solution orientation in handling technical issues
  • Independent, structured working style as well as high self-motivation
  • Team spirit and strong communication skills
  • Proficient in using MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver's license of class B
  • Solid electrical engineering knowledge and/or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many Good Reasons for ZAHORANSKY!

Finance and Security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments with a 35-hour workweek
  • We advise and support you financially with your retirement planning
  • Corporate benefits offer discounts, for example, on vacation bookings, fashion, and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and remote work facilitate the balance between career and private life
  • Individual work models in full-time and part-time suit your current life phase
  • We support the balance between family and career by easing the return to work after parental leave
  • Sabbaticals provide an opportunity for a career break
  • We keep you active with sports events or JobRad subsidies
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the option to use the company's social counseling services – whether for support in personal crises and stressful situations or to strengthen individual resilience
  • Company parties and events such as summer and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday camps for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop professionally and progress in your career
  • We support you in expanding your language skills through targeted language courses

We Look Forward to Receiving Your Application!

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