Employee (m/f/d) in Field Service

Location
Freiburg
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your Responsibilities:

  • Preparation and organization of assembly assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
  • Execution of assembly, commissioning, maintenance, repair, and modification assignments on machines, systems and molds
  • Creation of technical documentation, operating instructions and training materials
  • Conducting training for customers as well as internal trainings
  • Telephone and written analysis and resolution of malfunctions on machines, systems and molds
  • Recording, processing and documentation of customer inquiries
  • Technical coordination in cooperation with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consultation for the optimization of machine processes

The suitable requirements are:

  • Completed Apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic or a comparable technical qualification
  • Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer focus and high solution orientation in dealing with technical issues
  • Independent, structured working style and high self-motivation
  • Team spirit and strong communication skills
  • Confident use of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid Class B driver's license
  • In-depth electrical engineering knowledge or corresponding competencies
  • Confident, friendly and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective bargaining agreements, we offer attractive compensation and special payments
  • We advise and support you financially with your retirement provision
  • Corporate Benefits enable discounts, for example with vacation bookings, fashion and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible working models and mobile work facilitate the balance between career & private life
  • Individual working models in full-time & part-time suit your current phase of life
  • We support the balance between family & career by facilitating the return to work after parental leave
  • Sabbaticals provide a professional break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets provide the right balance at work
  • Employees have the opportunity to use the company’s social counseling – whether for support in personal crisis and stress situations or to strengthen individual resilience
  • Company parties and events such as summer parties and Christmas celebrations strengthen team spirit and ensure plenty of fun
  • Vacation camps for employees’ children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to further develop and advance in your career
  • We support you in expanding your language skills through targeted language courses

We look forward to receiving your application!

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