Employee (m/f/d) in Field Service

Location
Freiburg
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
  • Execution of installation, commissioning, maintenance, repair and conversion assignments on machines, systems and molds
  • Creation of technical documentation, operating instructions and training materials
  • Conducting training sessions for customers as well as internal training
  • Telephone and written analysis and clarification of malfunctions on machines, systems and molds
  • Recording, processing and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting to optimize machine processes

The suitable requirements are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
  • Very good German and English skills, both spoken and written; knowledge of Spanish or additional languages is an advantage
  • Strong customer orientation and high solution focus when dealing with technical issues
  • Independent, structured working style as well as high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver's license for class B
  • Extensive electrical engineering knowledge or corresponding authorizations
  • Confident, friendly and professional appearance in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and security:

  • As a company bound by collective agreements, we offer attractive remuneration and special payments
  • We advise and support you financially with your retirement provision
  • Corporate Benefits offer discounts, for example on vacation bookings, fashion and furnishings

Career, family & your own health in balance:

  • Flexible working models and mobile working facilitate the balance of career & private life
  • Individual working models in full- & part-time suit your current phase of life
  • We support the balance of family & career by easing the transition back to work after parental leave
  • Sabbaticals allow a professional break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the option to use the company’s social counseling services – whether for support in personal crises and stressful situations or to strengthen individual resilience
  • Company parties and events such as summer festivals and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday camps for employees’ children relieve working parents during school breaks and offer exciting experiences

Personal and professional development:

  • We offer you the opportunity to advance your career and progress
  • We support you in expanding your language skills through targeted language courses

We look forward to your application!

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