Your tasks:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
- Execution of installation, commissioning, maintenance, repair and modification assignments on machines, systems and molds
- Preparation of technical documentation, operating instructions and training materials
- Conducting training for customers as well as internal training sessions
- Telephone and written analysis and troubleshooting of malfunctions on machines, systems and molds
- Recording, processing and documentation of customer inquiries
- Technical coordination in collaboration with internal specialist departments and external product specialists
- Support of Global Service/Sales through technical expertise
- Customer as well as internal consulting for the optimization of machine processes
The suitable requirements are:
- Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
- Very good German and English language skills, both spoken and written; knowledge of Spanish or additional languages is an advantage
- Strong customer orientation and high problem-solving skills when dealing with technical issues
- Independent, structured working style as well as high self-motivation
- Teamwork and strong communication skills
- Confident use of MS Office
- High willingness to travel nationally and internationally (up to 70%)
- Valid driver’s license class B
- In-depth electrical engineering knowledge or corresponding authorizations
- Confident, friendly and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and Security:
- As a company bound by collective bargaining, we offer attractive compensation and special payments with a 35-hour work week
- We advise and support you financially with your retirement provision
- Corporate benefits allow discounts such as on vacation bookings, fashion and furnishings
Career, Family & Personal Health in Harmony:
- Flexible work models and mobile working facilitate the balance between career & private life
- Individual work models in full- & part-time suit your current life phase
- We support the balance between family & career by facilitating the return to work after parental leave
- Sabbaticals provide an opportunity for a career break
- With sports events or JobRad subsidies, we keep you active
- Ergonomically designed workplaces and fruit baskets provide the right balance at work
- Employees have the option to use the company's social counseling – whether for support in personal crisis and stress situations or to strengthen individual resilience
- Company parties and events such as summer festivals and Christmas parties strengthen team spirit and provide plenty of fun
- Vacation trips for employees' children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the possibility to advance your career and move up
- We support you in expanding your language skills through targeted language courses
We look forward to receiving your application!
