Employee (m/f/d) in Field Service

Location
Freiburg
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of installation assignments including clarifying orders, providing spare parts and tools, as well as planning travel activities
  • Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting trainings for customers as well as internal training sessions
  • Telephone and written analysis and clarification of malfunctions in machines, systems and molds
  • Recording, processing, and documenting customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support for Global Service/Sales through technical expertise
  • Customer and internal consulting to optimize machine processes

The suitable requirements are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
  • Very good German and English language skills, both spoken and written; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution focus when dealing with technical issues
  • Independent, structured working style as well as high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid Class B driver's license
  • Sound electrical engineering knowledge and corresponding authorizations
  • Confident, friendly and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments with a 35-hour work week
  • We advise and support you financially with your retirement planning
  • Corporate Benefits provide discounts on vacation bookings, fashion, and furnishings

Career, Family & the Own Health in Harmony:

  • Flexible work models and mobile working make it easier to balance career and personal life
  • Individual work models in full- and part-time suit your current phase of life
  • We support the reconciliation of family and career by facilitating the return to work after parental leave
  • Sabbaticals allow for a professional break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets provide the right balance at work
  • Employees have the opportunity to take advantage of the company’s social counseling – whether for support in personal crises and stressful situations or to strengthen individual resilience
  • Company parties and events such as summer parties and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday camps for employees’ children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop your career and progress
  • We support you in enhancing your language skills through targeted language courses

We look forward to receiving your application!

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